i need to have tawk import data into the chat so we know which chat goes with which!
i need to have tawk import data into the chat so we know which chat goes with which! as this is post placing an order! and how it is now. we cant keep track of which chat cooresponds to which customer
Thank you for choosing tawk.to and for sharing your question here.
You can activate the Pre-Chat Form to capture the visitor's details before the chat.
To learn more about our Pre-Chat Form, visit this link: https://help.tawk.to/article/using-the-pre-chat-form
Let me know if you have any questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
Graham G Alexander commented
go and look at stayrunners.com and once delivery request is pressed, that is when the chat needs to start....help!