Display option hierarchy in pre chat form
Did you ever visit namecheap site. They use a chat widget which would display a list of options initially. Then when you select any one of the option, more sub-options shows up and so on. It goes up to 4 or sometimes 5 levels. You too should ponder upon providing similar feature. Further the scrollbar should be little wider


Hi,
Thank you for choosing tawk.to and for sharing your ideas with us.
An automation/chatbot feature is on our product roadmap. Our engineers are working on this feature and updates will be posted once it has been implemented.
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