There should option to customize chat background as per our sites
Some times is user sends chat to us then due to white background of site we are facing challenges to text visibility. SO need option to customize background .
Thank you for choosing tawk.to and for sharing your challenge here.
At this stage, we don't have a feature for changing the background color of the widget window.
However, you can modify the color of the widget header and the background color of the visitor and agent text.
You can learn more about customizing the appearance of the widget in this article:
We're continuing to build out our Messaging product and have taken on your suggestion.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line at email@example.com. Our live agents are always available to assist you.
Alternatively, you can reach me here at firstname.lastname@example.org or just want to talk to someone at tawk.to, here is a link to our calendar: https://calendly.com/tawk-to-support/tawk-to-customer-support