An option to allow switching add-on subscriptions to a different add-on
Hello: I want to activate the brand removal function, but I activated a video + voice + sharing function, can you help me switch to the function I want?
This is Elle from tawk.to. Thank you for reaching out.
Yes, we can cancel your Video + Voice + Screensharing function and activate the rebranding add-on.
Please contact our billing department to cancel your current subscription and activate the rebranding add-on.
You can reach out to the billing department by making a request through the chat, by emailing firstname.lastname@example.org, or by scheduling a call with our support team.
Here is a link to our calendar: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
fu ke commented
Please help me to switch a function after seeing the email, thank you