Hi Robert,

This is Elle from tawk.to. Thank you for reaching out.  

There are two ways to integrate the tawk.to live chat into your site.

#1 - Copy and paste the tawk.to widget code into your site's HTML section before the closing of the </body tag>
https://www.tawk.to/knowledgebase/getting-started/adding-a-widget-to-your-website/

#2 - Use the module or plugin for a system such as WordPress, Joomla or Shopify. You can find our integration guides in the Help Center:
https://help.tawk.to/category/integrations
https://help.tawk.to/category/shopping-cart-integrations

I believe the best way to assist you would be through a screensharing call. Would you be willing to hop on a call with one of our phone support agents so they can better help you with this? If so, here’s the link to schedule a support call: https://calendly.com/tawk-to-support/tawk-to-customer-support

If you have any tawk.to related concerns, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you. Alternatively, you can reach me here at elle@tawk.to.

You can also email our support line at support@tawk.to