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For PreChat questions that we add, can we have the option to make them required as well.

For PreChat questions that we add, can we have the option to make them required as well. I have the Name and email set to be required, but we want to capture Phone and Zip code info as well, so having these fields required would be great.

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Bob shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    we would also lika a option for personal no or an ID that we could set to must contain a minimum number of character in order to verifi it is correct

  • Marc Christian Dy commented  ·   ·  Report

    We should also have the ability to rearrange fields and add a Radio button fields.

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