i need to insert the telephone number in my offline message that wa send in my email

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مطلب بی نهایت زیبایی است و ممنوم از شما،دوست دارم که صفحه ما رو در لینک زیر <a href ='https://kaveh-company.com/%D9%82%DB%8C%D9%85%D8%AA-%D9%81%D8%B1%D9%88%D8%B4-%D9%85%D8%B3%D8%AA%D9%82%DB%8C%D9%85-%D8%AF%D8%B1%D8%A8-%D8%A2%DA%A9%D8%A7%D8%B1%D8%AF%D8%A6%D9%88%D9%86%DB%8C-%D8%A2%D9%87%D9%86%DB%8C/'>فروش درب ها آکاردیونی</a> چک کنید.

hi
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We just received got an offline notification email from Tawk that WAS DELAYED TWO FULL DAYS after the customer submitted it.

Since Tawk CANNOT be relied upon to email offline messages, you NEED to provide a way to DISABLE the offline messages as requested by several users.

Please reconsider and implement this -- Tawk is so UNRELIABLE at email - we routinely see 2-4 HOUR delays from when user leaves an offline message to the time you finally get around to emailing it to us. Until you figure out how to email PROMPTLY we all need a way to simply TELL them to email us directly. In the meantime, because Tawk stubbornly refuses to support this feature request, you cna change the "message" above the form to say: While chat is offline, for FASTEST response EMAIL US DIRECTLY at HELP@EXAMPLE.COM (only non-urgent inquiries should use the form below)

hi!How to do when offline status i want email and name sections dont required.I Want remove taht sections.Only stay question section.Email and name sections are required in tawk to offline status.
But I dont want taht

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</a>

I would love this. I have a ticket system on WHMCS and I want people to send tickets to there and not via tawk's ticket system.

https://giftmax.ir

Para mensajes fuera de horario, solo quiero indicar cual es el horario de la institución

Activating and creating the best ideas can create the best conditions that are desirable and should be based on the required standards.
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goodluck

Hi!
You can upvote/subscribe to request to choose between email and phone:
https://tawk.uservoice.com/forums/228427/suggestions/19637596
or for complete customization of offline form fields:
https://tawk.uservoice.com/forums/228427/suggestions/16976287

I don't think still we have this feature of disabling the offline form. Most of my website users don't understand the email, they can give us the phone number but in the form email id is mandatory.

测试https://tawk.uservoice.com/forums/228427-feedback/suggestions/17220131-need-to-customize-offline-widget-like-not-to-show

I need only phone number from people. And dont need email. There is difficult for old people to understand. Realy. They call me and ask «where i can to find email»?
Name, phone, message - ok.

It will be good to edit offline fields as i need.

I voted 3 votes for this.
It would be awesome to be able to customize this section.

Additionally, a good first step is having it so that name, email and message are not required. Rather, making the entire customization part modular. Adding whichever fields we want and allowing us to make parts required or not required.

I would love this. I have a ticket system on WHMCS and I want people to send tickets to there and not via tawk's ticket system.

I need to customize offline widget like not to show name,email or message.Rather I will show the widget with custom message like "Live chat hours are from 10AM-4PM EST from Monday through Friday " with disabled message box.We don't want visitor to submit anything.

I wish I could remove all fields of the form and leave only a warning not serve on that schedule.