To export all your user data and chat history into csv files
Would be really useful to have all your data exported on csv or spreadsheet files, for instance your user data information name, email because you can contact them later with email marketing campaigns. And your history to check usual behaviors on your customers
To All Our Valued Users,,
Thank you for choosing tawk.to and for sharing your suggestion here.
.json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon.
Alternatively, you can use this tool for file conversion:
Learn more about exporting contacts: https://help.tawk.to/article/exporting-contacts
Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history
Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!
for the reporting purpose in paid service , admin should be able to export contact list
I also need this feature.
Good Morning, It is necessary to create a method to export a list with NAME + EMAIL + DATA of the people who entered the chat ... Today (12
James Joseph Finn commented
Tawk.to said above:
"Visitors have not agreed for [their email address] to be used for marketing purposes."
Can we have the option to export data please?It will help us analyze performance
It looks like the people in Tawkt do not really care about this.
I see the same questions since 2015, and they always reply with the same answer 'In the near future'
any uppdates on it? we need to export chat & tickets data.. as well as export reporting data
i'm not agree with your sentence about email, because the visitor gave me, so he has agreed
i need to extract all my all old facebook messages. can u suggest me any way
Please add it as soon as possible. It is a very important part please think about it.
Export the form details into excel in offline / online chat forms
YES. Why is this not implemented yet? Allow exporting or an API so that businesses can access all the history and integrate w/ CRM or other business processes!
Export all the emails and names that you collect during chats to a CSV file so you can import that into other software to keep track of leads
Trung Viet Thuong commented
We need this function. Please update it :(
Functionality to export all chat to csv should be given. Also you should give facility to store all chats in the datbase for data mining purpose. which can be useful to check the end user question trend.
There should be export user details option.
Hi, It would be very useful to have an export feature of the contacts and their history in csv or xl so that we can use further for leads centralisation. Thank you!
Please add export user name - mail data.
Jérôme Obbiet commented
im not agree about email, we need it, not for marketing but for ask about the chat service quality.
i will be thankful if you kindly add the following feature in chat export those users who contact us using tawk.to live chat.