Disable live chat on mobile devices
Add option that live chat does not appear if customer is on site from mobile devices
We have now added a “Hide widget on mobile” option.
To enable it please go to Admin – select required property – Widget Settings – enable Hide widget on mobile.
I have selected that option but its not working for my site. Take a look please.
can't find the option behaviours or hide widget option
Hayden HW commented
Hello, where is the "hide on mobile devices" option? I cannot find behaviours?
Could you add to the documentation the method by which tawk.to recognises a mobile device? We want to add a button to our website which will open the chat widget but would like to hide it on mobile devices (as we have enabled this option and don't want there to be a button for activating a widget which isn't there).