Send Button for Live-Chat
It`s needed for "noobs" at computers. So my mom would never use the keyboard. She would search the "send" button. So a "Send" button next to the live chat form would be a nice to have feature. Also i checked microsoft office supprot and bing ad live chat. They all use it. We too?
Anonymous
shared this idea
7 comments
-
Anonymous
commented
The SEND button would be a great option to have for agents too, not just customers
-
MLipenk
commented
Pressing ENTER to send the chat message is confusing. Some people might use ENTER for a new line or carriage return... unknowingly sending the message prematurely. The lack of a SEND button is currently the deal-breaker for using Tawk.to versus other options for my organization. An intuitive interface is important to the newbies out there.
-
Anonymous
commented
So it has been over two years since this request was made, will it ever happen?
-
Pasi
commented
Send button option to chat box, so customers can send their messages without pressing enter
-
Anonymous
commented
The triangle button to send is not intuitive having a button that says send is better. Or make it look like a return key
Also it would be nice if the modal or widget doesn't take up the whole screen. That I could see the website slightly in the back.
Please make it more sexy like LiveChats
And I'll switch in a heartbeat.
-
Samir
commented
Yes,it is important.
Granmothers and granfothers are noobs, and likes send button -
Plínio Averbach
commented
On mobile (iphone) you usually have the blue send button. I would like to use it instead of that strange arrow (that becames buggy because of it's positioning).