Google translate option
Please provide a google translation option to directly translate the user language into english if the customer default language is not english and vice versa
So if the customer is from Germany and if he is typing in German then our system should translate into english for the agent and when agent type anything , System should translate it to German for the customer.
Above feature is already available with many other chat providers. Please build this as this is very important feature.

To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. Automated translation is currently on the development roadmap. Our engineers are working towards this enhanced feature and updates will be posted once the feature has been approved and implemented. In the meantime, we welcome your assistance in helping us translate tawk.to by visiting the following links: 1. Web dashboard > https://crowdin.com/project/tawk/ 2. Android app> https://crowdin.com/project/tawk-android 3. iOS app> https://crowdin.com/project/tawk-ios If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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Alexson Viana commented
Is it possible translate the chat real time like google hangout ?
I have english agent and japanes customer, how to translate in real time? -
Anonymous commented
Hi,
i suggest you to put a translation feature like in zopim chat, cause for ppl like me who work with strangers will be a great feature.
Thanks for your support! -
Anonymous commented
PLEASE PLEASE PLEASE implement this feature. It's a pain to use tawk and copy paste to google translate back and forth on a daily basis. its painful. Considering moving to another chat app with this feature.
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Chicho commented
It could be useful to have the option to specify custom translation for the whole front-end widget. It could be easy to do that via a simple javascript array structure to be added after the javascript declaration of the widget. This is just an idea....
For example:
From ->
a.rollover.emailTranscriptOption={message:"Email Transcription"};To something like ->
a.rollover.emailTranscriptOption={message:arr["emailTranscriptOption"]};var arr = {
"emailTranscriptOption": "Email Transcription"
};In this way everyone can use costum translation without having to wait for a specific update of the translation. Does it make sense?
Thanks
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Bernardo commented
I would like to have the ability to chat with people in other languages by having Google Translate automatically detect and translate the text this way we can both chat in our own native languages easily.
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Anonymous commented
Also please allow a list of translations available like a master language and a secondary.
Example i have Japanese and English speakers. if a jp customer comes to my site they will get Japanese box text all else default to English.
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Michael Poblete commented
Live chat translation please. This will be a game changer. Start with Spanish to English and vice versa. Then expand to other languages.
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Anonymous commented
I might be a little like Forrest Gump but I can't find this option :D Great idea, and is marked as already completed.
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Yoav commented
Let's Tawk detect my browser language and change the interface automatically. It's a setting that should be added in the widget settings.
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Anonymous commented
How to change obrol (indonesia language) to chat for mobile user? because in mobile only see Obro...
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Jose Hernandez commented
si recibo una pregunta en mi chat, de alguien que habla ingles, debería
existir la opción de traducción al español de forma automática, gracias -
Ayaan Ag commented
There MUST be some Google language/text Translation feature While Chatting With some different country visitors.
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Anonymous commented
When you open up a chat to help a visitor add a translator to the side? It is quite a pain to go back and forth tabs to translate to another language.
Thanks!
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Deepak Sahani commented
Can we have transalation option in the chat window