Any update on this? we use tawk. and would like to suscribe to repairshopr but live chat is critial. thanks

Hi, Adam!
Sorry to hear that. I've checked the conversation and yes, unfortunately, the support agent either missed the chat because of a lot of incoming chats, was disconnected from Internet or because of other reason.
We will look into this, thank you for informing us about it

Agreed, I just *tried* to talk to tawk via the chat widget and ironically the service was aweful.. my msg was ignored, no response hardly and the only responses I got where irrelevant and copy/pastes of help pages.

Any update on the ticketing system?

You guys are the best. >>>>From Nigeria

Ok, ticket system fricken GREAT yet please give us the option to allow viewers to open a ticket in the chat window itself, not have to chat with me for me to open a ticket.

Any update on the ticketing system... It would be so awesome!

When is this going to be available. Cannot wait to try it out.

Saludos a todos;

Uso Tawk y es impresionante espero puedan desarrollar el sistema de ticket y sería lo mejor.

This is a great software, but a ticketing system is an absolute MUST for me. I'm using LiveChatInc for now until you guys get a ticketing system :) please get with this!

Better if it is compatible with WHMCS!

I currently use OsTicket. osticket.com
tickets.yourtechadvisors.com

When are you planning to launch a beta version?

I just tested you tawk.to live chat. It's more than I expected. I was wondering if you have a ticketing system and... you almost have it. Great! Will it be possible to implement this ticketing system for customers from different countries? I don't need a translation of an admin panel. I just need to send some notification emails in different languages like Polish, Russian, Portuguese, Croatian and so on. Like in tawk.to chat. Every expression could be edited. Are you planning to make your system translatable?

Brilliant Idea. I thought about this too. Freshdesk has some great feature if part of Tawk.to would make this the Best Ever Chat software around. Remember integration into pop apps like Magento when you do.

It would be awesome to see this feature.

This is great. I look forward to it.

I'd love a system that combines chat and email. Like this:
http://blog.intercom.io/live-chat-modern-messaging/

THIS IS A MUST!! BECAUSE RIGHT NOW YOU HAVE TO COPY THE EMAIL TOO COMPLICATED

This is really great idea, the ticket system will give a whole new look and will make the software PERFECT!!

Thank you!