Invite to give rating
It would be great to be able to invite the visitor to give its rating, we never receive ratings from viositors!!
6
votes
Robert
shared this idea
Hi there Robert,
Just ask Visitors to leave a rating. This should help. (:
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Ariel Isaac
commented
This was a handy suggestion. In other chat systems (Zendesk, to name one), you send the invitation to the customer to rate the chat in a front a center message. Some customers have trouble finding the little thumbs up or down. A "card" type of invitation is indeed helpful in this scenario.
You can find a lot of examples of these features in various chat systems. Not sure why this was declined.