Invite to give rating
It would be great to be able to invite the visitor to give its rating, we never receive ratings from viositors!!
Hi there Robert,
Just ask Visitors to leave a rating. This should help. (:
Ariel Isaac commented
This was a handy suggestion. In other chat systems (Zendesk, to name one), you send the invitation to the customer to rate the chat in a front a center message. Some customers have trouble finding the little thumbs up or down. A "card" type of invitation is indeed helpful in this scenario.
You can find a lot of examples of these features in various chat systems. Not sure why this was declined.