Hello everyone,

I was also facing the same issue and I am able to figure out on how we can override their default css with our custom css.

https://stackoverflow.com/questions/68420905/style-the-tawk-to-chat-widget-with-my-custom-css/68420906#68420906

This feedback platform has so many requests for custom CSS, but they are all completely ignored.
It's just so obvious that it almost looks like a conspiracy :D .

I agree. Awesome product, but I would like to remove the white border from around the outside of the widget.

c'mon guys... it's been more than 4 years now and yet I'm struggling to add simple styles... at least simplify your widget markup, so that we can put up our own styles...

The widget looks super ugly! Guys, are you in the stone age? Why you don't make new modern styles or add CSS modifications? Is it so difficult? My website looks so ugly now because your ugly chat doesn't mach to anything! My goodness. How can you be so lazy? So many requests and still NOTHING happened! WTF

Well, it doesn't really answer the question because the question was to be able to modify CSS, and you're response was "We think that the advanced widget modifications will be enough...". So this is an assumption and actually avoids the question.

Fix the mobile offline box. The wording mail and the icon are extremely close together compared to the the chat button. I cannot edit the css either to alter the padding to fix this.

#tawkchat-status-icon.offline .text {
padding: 0 0 3px 30px;
}

It would need this css for it to work and look correctly

jialin, hi!
You can write us to support@tawk.to and tell what issues you are having. From your current reply we don't know what you want from us to fix.

the latest update ruin the UI and made everything looks awful, can you fix it or just roll back the version

The last update ruined the chat appearance on my site. The lack of css edit makes it non-friendly and I'm thinking of getting rid of it.

I want to Give my chat option for some bottom margin.
Can i give it or not?

Same here... I think I will switch to other chat if they add it soon.

I want to add some CSS positioning to the widget, especially in mobile view. Could you please tell me how to do it? Because I already put CSS styles and they won't work.

ability to not modify css kills it for me too - bye!

are you serios? can't edit CSS? Goodbye Tawk i'm going to MyLiveChat

Our website has a fixed footer bar, so I would like to move the widget around 150px up from the bottom right. Is that not possible at the moment?

I use the chat in my virtual store, but in the mobile version the bubble is just above the navigation, and i can't edit the css code to fix this.
It would be nice if had a option to edit simple css, or all css style

Tawk to is awesome and most important it's free. But the default theme is not suitable for our site. Why not set it able to edit the CSS? This is badly needed. Thank you!

Love your product, however...

I see that hundred's already voted for css or other kind of padding etc.. possibility. Everytime declined by tawk.to...

This possibility is crucial for almost every web designer, also for our customers...

Any chance for tawk.to to reconsider?

Why does not use the most basic programming language called CSS appearance ??? Your approach is a little strange, because API is more complicated for ordinary używkownika than CSS, which is easier to master !!!!

Enter the CSS editor and live preview, which would show up to date entries with CSS. As for me, I am the biggest minus with you what I found ... !!!!

Who is the editor CSS please vote for my entry. Thank you very much in advance for your support.