Please just capture a transcript. An admin can do the analysis.

I can't see previous messages on tawk.to app

I have a question. Is the statistic for page view and visitor is counter as number of people or number of times?

Thank you.

Visitor history and ip is a much needed tool though.

if someone is visit in tawk to we can't able to know what his/her name and tawk to website generate that visitors id number.not name there any special thing for we able to see that visitor name website etc

Hi finally I'm able to get this details from other plugin.

Agree.

for me is very important, know the IP visitors. This because many times are competitors, hackers or bad people .. with a log file could be great
thanks

Keep track of all visitor traffic history location like MyLiveChat. (Old program)

When somebody visits I see they where they came from when they leave. I really like that because then I know I have a sales lead from previous sales pitch.

here only show yesterday 6 user visited website count like that only. But i want unique user identification like which ip hitted this website so please consider this feedback. Thank you

Hi.
this feature will be great you monitoring interface is so nice and simple, anyone can understand it.
we can see exactly the timeline / workflow where the visitor was on our site.
(google analytics is for advanced users and not everyone can understand it)

maybe you can just keep history for the last 10 visitors or history for the visitors from the last day.

At the moment only live monitoring can have details.
I would like to have an overview of all visitors including past with their details.

It would be great if we can check wholeday visitor details like ip, country etc.......Not just current visitor

It would be great to have the option to visualize a visitor lists history, with email and other data. I need compare user from this chat with the website.
Thank you.

Save visitor info for visitors who come to the site (1) while chat agent is offline, and (2) when chat agent is online but there was no chat session.

i think the visitors that just visit my site should be recorded and put in a summary report. so we can judge visits vs action of any sort - not just in real time but hisotorically

Monitoring Section...Need a report that could be run via dates detailing #'s of customers and what link brought them to me

its better if you can provide the history of "Monitoring/Visitors"

history of visitors in general is visible but not the details of individual visitors. Pitty, because it is visible when they are on our website, so it should be possible to capture that i think.

I agree with this feature request. It would be nice to have a persistent history of a user's interactions on the site and be able to access it when they are no longer online. I am using this for a web application that has authenticated users, so I have the details about the user. I could provide a unique identifier for each user to help combine their information across different browsers and sessions. This could also allow showing a graph of their page views over time, etc.