configuring Reminder trigger for Agents
Need a reminder trigger for Agents. If a visitor requests for a chat and the agents missed the request then within a specific time interval the agents should be reminded / buzzed again automatically.
There are is no option to set triggers for Agents, just like visitors v should have for Agents so important events could be highlighted and many more things could be configured for the Agents.
Hi there dear tawkers,
Although we understand your need for Agent triggers, our goal is to make the dashboard to fill this purpose by default.
There is an update coming in the coming months.