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Show the current site's URL on visitor list and chat to allow us to identify which site user is on

We operate a few hundred sites with different domains from one central code base. The same chat code is installed on all of them and when a user asks a question about the site, we have no idea which website they are on. We operate live chat service in a white labelled fashion.

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Adam shared this idea  ·   ·  Report…  ·  Admin →
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completed  ·  Admintawk.to (top bird!, tawk.to) responded  · 

Hi there Adam,

Thank you for the idea.
The Visitors current URL can be seen in the Monitoring section. If you have any further requests for improvements of Monitoring section, please let us know with a new uservoice request.

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  • TS commented  ·   ·  Report

    Rather than the URL, I suggested a unique tag embedded in pages.<tawk_page>Parts</tawk_page>

  • Anonymous commented  ·   ·  Report

    It seems this is prevalent when users click the popup chat. Mobile devices have this problem by default.

  • Adam commented  ·   ·  Report

    As a note, for us the big long unique userid is useless and more confusing. Perhaps let us configure the info showing in the visitor/chat list

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