Just a thought, Tidio offers alert when visitors come on. I have gone back to Tawk-To, because the user inferface is way more in depth than Tidio. For example: how many times a customer have come on and the exact page they are on, although do miss the alert upon visitors.

send notifications to the emails of agents whenever a visitor comes

Please try to make this feature as it is very important

Please try to make this feature as it is very important so that we can't lose our customers.

I also would like the same feature. I understand your concern that there can be many agents and you will have to send a push notification to all of them but I will definitely like it implemented as it will be cool to get everything at one place and using tawk on laptop browser is not that handy. I can be available 24X7 for my website visitors but it is not possible through laptop.

One important feature is missing. We should get new visitors notification in our mobile app. It's very very important

Enable Incoming Visitor alert notification is needed. IOS app, as we are paying to get visitor on our site from google facebook

once customer arrived on site we can offer help like most of other software does.

I've would like to get notified on email when there are more than x customers on my website (example 5 or 10 customers online) because then it would be profitable to log on Tawk Live Chat.

This is really just a simple trigger that need to be implemented, and that can utilise the allready existing monitoring system in Tawk.

This would be a really helpful service as the system itself would inform me when it would be a good time to get on live chat. It would really make me use Tawk more often and more profitable.

My website is not that much good in organic traffic, so I run google adwords. Customers comes to my website for what I pay to Google.

So when when ever I run google campaign I need to watch my dashboard all along, if I get a popup menu when some one comes to my website just like the same when someone initiates chat, so I can do my regular work in my computer.

I work for an organization I cant use speakers here

Does it seems like a good idea?

I have a low traffic site so I have notifications turned on whenever someone visits my site. However I only care to hear them from people who live in the (USA) from NY or VT. Often bots crawl the site from different countries and having to stop what I'm doing to see who is on my site to choose whether I want to proactively engage them is a bummer. A nice way filter the would serve for both site notifications\monitoring would be awesome.

No I spoke with chat support and an iPhone notification for a new visitor entering the site is not available. It works perfectly when a user wants to chat but seeing all the new visitors would be very helpful as well.

I was going to suggest this myself until I found this. :) A PC notification box would be nice too.

guys, this exists already, check your notification settings ;)

This would work for smaller sites. For ours, this would be annoying due to the amount of visitors we receive. This needs to be a function that you can turn on / off.. if it does get implemented.

I want the same settings for Ipone like android, the notification, sound and vibrate when one visitor come on my site. This settings is not included on iphone version.

Getting a website support pop open to offer help is super ANNOYING. You just want the chat option to be present enough to know where you can find help if you need it, but it must not be intrusive to the web visitor. That backfires and your conversion rates will prove it.

Yes please that would be comparable to Zopim which would make this app in the same category..

true very true

I just open a tread for adding count of active visitors within notification when new user has landed on the website.

For mobile and tablet app, notification about the active user and count of active users in notification area.