Automatically change status to away when inactive
if i am in the admin panel, and i am online. but i walk away from my desk i would like my status to auto change to offline or away when there is no activity for 30 minutes ( or a set amount of time )
Paul
shared this idea
To All Our Valued Users,,
Thank you for choosing tawk.to and for sharing your request here.
An automated status change to Away is currently under review.
We assure you that this feature is under works and we will update you as soon as it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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nelson buffett
commented
By default, your presence status is automatically set to Away after 15 minutes of inactivity; however, you can adjust this setting. https://visitsurvey.onl/
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Barber
commented
Microsoft Teams status changes to "Away" after 5 minutes unless you are actively using the program. This status can make employees appear "Away" even though they are simply working within a different application and running Teams in the background does not help.
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Christopher York commented
So first it was under review in Feb 2021, then again in April 2021... and now, 5 months later.... ???
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Admintawk.to
(top bird!, tawk.to)
commented
To all our Valued Users,
Thank you for choosing tawk.to and for sharing your request here.
An automated status change to Away is currently under review.
We assure you that this feature is under works and we will update you as soon as it is implemented.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar - https://calendly.com/siennarubio/30min; I'd be happy to help!
(Edited by admin) -
Jon
commented
I agree. Idle time out, or when the desktop is locked.
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Daniel Carrion
commented
I would also like to see this feature
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Alistair
commented
+1 for this feature - it would be really helpful
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Niklas Kallstrom
commented
This is very much needed.
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Anonymous
commented
Yeah this is needed.
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Anonymous
commented
Must be implemented... can't believe it hasn't been yet
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Anonymous
commented
How is this still not implemented.. Like core basic functionality to make the app useful. Chat rescue is not enough.
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Anonymous
commented
Automatically change status to away when inactive ??? / Please advise how to do set this kindly take an initiative to chat with me www.acetechoilfield.com
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Anonymous
commented
This would be great to have implemented!
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JPW
commented
This is the WORST aspect of Tawk, and is one of 3 major shortcomings that may prevent us from rolling it out. It's just such a bad design decision to allow a single agent who forgets to sign out to make your ENTIRE website to set the expectation to visitors that an agent is online. The "Chat Rescuer" mentioned by admin (below) is NOT an adequate solution... a) the expectation someone is online has been set, b) the ONLY response the chat rescuer can offer is TEXT it does NOT allow switching to the contact us form.