Automatically change status to away when inactive
if i am in the admin panel, and i am online. but i walk away from my desk i would like my status to auto change to offline or away when there is no activity for 30 minutes ( or a set amount of time )
Paul
shared this idea
To All Our Valued Users,,
Thank you for choosing tawk.to and for sharing your request here.
An automated status change to Away is currently under review.
We assure you that this feature is under works and we will update you as soon as it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
102 comments
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Lombardi
commented
Thanks for sharing this info this is useful keep it up.
https://www.mcdvoice.tips/ -
nelson buffett
commented
By default, your presence status is automatically set to Away after 15 minutes of inactivity; however, you can adjust this setting. https://visitsurvey.onl/
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Barber
commented
Microsoft Teams status changes to "Away" after 5 minutes unless you are actively using the program. This status can make employees appear "Away" even though they are simply working within a different application and running Teams in the background does not help.
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Christopher York commented
So first it was under review in Feb 2021, then again in April 2021... and now, 5 months later.... ???
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Admintawk.to
(top bird!, tawk.to)
commented
To all our Valued Users,
Thank you for choosing tawk.to and for sharing your request here.
An automated status change to Away is currently under review.
We assure you that this feature is under works and we will update you as soon as it is implemented.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar - https://calendly.com/siennarubio/30min; I'd be happy to help!
(Edited by admin) -
Jon
commented
I agree. Idle time out, or when the desktop is locked.
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Daniel Carrion
commented
I would also like to see this feature
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Alistair
commented
+1 for this feature - it would be really helpful
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Niklas Kallstrom
commented
This is very much needed.
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Anonymous
commented
Yeah this is needed.
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Anonymous
commented
Must be implemented... can't believe it hasn't been yet
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Anonymous
commented
How is this still not implemented.. Like core basic functionality to make the app useful. Chat rescue is not enough.
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Anonymous
commented
Automatically change status to away when inactive ??? / Please advise how to do set this kindly take an initiative to chat with me www.acetechoilfield.com
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Anonymous
commented
This would be great to have implemented!
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JPW
commented
This is the WORST aspect of Tawk, and is one of 3 major shortcomings that may prevent us from rolling it out. It's just such a bad design decision to allow a single agent who forgets to sign out to make your ENTIRE website to set the expectation to visitors that an agent is online. The "Chat Rescuer" mentioned by admin (below) is NOT an adequate solution... a) the expectation someone is online has been set, b) the ONLY response the chat rescuer can offer is TEXT it does NOT allow switching to the contact us form.
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Jenny
commented
Wow, this has been under review for a year, I see. Such a basic feature and something all chat software I have ever tried already do. What is the issue tawk to?
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Jenny
commented
Totally need this. I have used chat software in the past that can do this. I used to have my set to 2 minutes and it was very handy. Nothing worse than wandering off and then coming back to find chats waiting and getting cross.
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Jenny
commented
I used some chat software a few years ago that knew when you hadn't used your mouse/keyboard for a while and it automatically set you as 'away' until it saw you were active again. It was very handy if like me you tend to wander away from your desk and forget to change your available status. You could choose how long you had to be inactive for before it to say you are 'away' like 1 minute, 2 minutes, 5 minutes etc...
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Ricarda
commented
Kažkokia betvarke
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Russ Michaels commented
There is no way I am ever going to remember to change the status to offline whenever I leave my computer and set it to online when I come back.
So it would be really useful if this could happen automatically when the computer is locked or no activity for xx minutes and set tawk to offline, when it is unlocked, set it to online, or at least prompt if you want to go online.
Also to only be online at specific times of day.