Monitoring triggers
It would be nice to see some information about triggers. How many times the have been triggered, at what pages, what did visitors do after the saw a trigger. Monitoring top-performing triggers, etc.
Hi, Dmitry Kornyukhov
Thank you for choosing tawk.to and for sharing your ideas with us.
At the moment, we do not have reporting for Trigger activities and history.
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at nicola.mangulabnan@tawk.to
-
Nico B.
commented
Are there any plans on improving the trigger stats?
-
Armin
commented
Very useful - we are working a lot with triggers and would love to have more information on the performance of these triggers...
-
Steve Melamed
commented
Ability to search message by which triggers were included in the chat session. Ideally we want to analyze the performance of the different triggers we are building.
-
McT
commented
This desperately needs more reporting. Ideally we'd like to report on when a trigger fire, and what a user does after a trigger fires. This would show whether some triggers are bad for visitors, i.e. are causing visitors to leave early.
-
Austin
commented
Seeing the number of trigger messages sent and the response rate to messages would be insightful.
-
Ana
commented
It would be very useful to list all the chats that were triggered automaticaly, in order to measure the visitor reaction
How many visitors recieved the messages
How many visitors answer the messages