Change the Mobile widget it looks like SPAM
I think you should allow the mobile widget title at least to be changed even if it is limited characters.
It looks like a spam AD on a mobile device.
Just my opinion is i think we miss alot of interaction from mobile devices because it looks like a spam ad
We have updated the widget today, stylized, resized and changed the icon, as well as loading the chat above your site, as opposed to pushing the visitor to a separate tab as it did before.
Dave Matthews commented
I'm not sure if the mobile icon has changed since this was posted, but I think the chat bubble is in line with the idea that it is fact a chat feature. Plus you also have the option of hiding it altogether.
I think so :( :(
Minh Trung Phan commented