Alternately or in addition, let me specify the text and the link so that I can provide an alternate way for the user to provide feedback.

Bonjour,
Pourriez-vous ajouter le champ "numéro de téléphone" comme le champs e-mail.
Afin de pouvoir envoyer de notification par sms, via Zapier ou autre.

Bien cordialement.

Hello,
Could you add the "phone number" field as the e-mail field.
In order to send notification by sms, via Zapier or other.
Best regards.

is it possible to have different Widget Color to Header color ? Chat widget > widget appearance

I am using chat with my website but why it's showing offline?

here is my all domain :

https://www.cctvprice-bd.com

https://www.credible.com.bd/

https://cctvprice-bangladesh.com

https://cctvbangladesh.com/

https://www.fairbd.com/

https://cctvprice-bd.com/

https://bestseo.com.bd/

https://www.topseobd.com/

https://cccamera.store/

https://cccamerabangladesh.com

Option to reduce the widget icon size for mobile devices. At the moment the chat icon takes up too much room on a mobile device - it would be better is this was smaller on mobile devices.

Next to the "Type here and press Enter" field, there are those icons for ratings, uploads and emoticons. The tool tips of those icons were not translated to German. Please fix! :)

i would like the ability to post two images side by side on the same row.

When receiving a notification mail for an offline message sent,

include a link to the dashboard for easy access to the ticket by simply clicking on the link

There are no security implications involved because if the person is not logged in, just prompt them to log in.

This feature will greatly help as there is no need to manually access tawk.to page from a browser.

Simple feature but save a lot of time. Please consider.

We want to take chat widget position freely, be able to move in less areas like 20-30 pixel. We have footer in our website and the footer is just closing the chat widget. Also we do not want to just put it on the middle of the page. If you could get back to us about this topic we would be happy and we can find onether solution to that problem,

Thank you so much!

able to do mentioning among agent on whisper chat room. it would help the agent to notify other agent to work in on the same issue

I have a company signature with our logo and links to our social media pages hidden under 24x24 logos. It would be lovely to add these to the emails I send through your service.

Make a drop down available to add on the widget for when there are many different choices for the user to select.

List all the agents in our team and provide a link to each agent so that the user can choose who they would like to chat with.

This means that with each agent we could write a blurb about their specific speciality so that the user can select the agent who is best qualified to answer their particular issue.

Report which could outline which pages a view has visited within the month.

TawkConnectionTime cookie currently loads when the widget appears even though it does not provide any visitor tracking to the app/dashboard. It would be better if no cookie was created until consent is given.

By allowing sounds to the messaging
(ticketing) notifications on the web browser, this alerts the staff member
fully unlike just having a pop-up on the left hand side that may not even be
noticed.

i would like the ability to post two images side by side on the same row.

The content of the chat widget needs adjustment. It would be advisable to be able to adjust it to cards, text, logo and chat. The visitor does not see properly where he can type and start the chat. This is the most important part of the whole widget and the system.