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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. Change the chat background from White to Black or Cyan.

    I would like to change the chat background from White to Black or Cyan.

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  2. 1 vote
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  3. 1 vote
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  4. 1 vote
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  5. Knowledge Base for Mobile App

    We are finding getting to grips with your software difficult. We manufacture chocolates and have our hands covered in chocolate most of the time. We are not near a desktop because of our factory and would appreciate more "hand holding" for answering questions via a mobile app

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  6. Add "live help" chat on phone app

    Please add the "Live Help" chat to the android and apple phone apps. It is a great help on desktop version but I am often away from home ! Thanks!!!

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  7. How do I download Indian ringtones?

    Currently I am living and working in India and really enjoy the culture here. I really like Indian music so I want to install Indian ringtones. Someone who knows any reputable site can provide the latest ringtones for me.

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your question here.

    All our ringtones are pre-set and can’t be modified or added.

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  8. a second audible ring tone when a visitor clicks to a new page during their visit. these visitors are higher value.

    a second audible ring tone when a visitor clicks to a new page during their visit. these visitors are higher value.

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    We currently don’t have a ring notification each time the user opens a new page/tab.

    We do, however, have a ring notification for “new visitors”. You can enable this ring if you wish to proactively reach out to your visitors.

    ​You can start a chat with your visitors by clicking on the visitor in the monitoring section of the dashboard. Then simply click the join button in the chat window to start a chat.

    To learn more about sound settings and desktop notifications:
    https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  9. 1 vote
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    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    We currently don’t have integration for iOS and Android mobile apps.

    Our chat widget works on mobile via our Android and iOS apps. You can easily respond to chats from the mobile Dashboard by downloading these apps on your devices.

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar —  https://calendly.com/siennarubio/30min. I’d be happy to help!

  10. "visitors visit"

    On the mobile app, there is a feature "visitor visits" alert, Can you provide a feature where we can turn on and off alert depending on the country as visitors from certain countries are not required but still, it keeps pinging and it annoys a lot.

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  11. Adjust Mobile Version of Chat Widget from "Message", For example to "Chat Now!"

    Adjust Mobile Version of What Chat Widget says, change the "Message" - For example to "Chat Now!" This should be customizable.

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    Hi,

    This is Sienna from tawk.to. Thank you for reaching out.

    The ‘Write a reply’ or ‘Start a Conversation’ message on Mobile is currently not customizable.

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  12. Enter the group option so I can easily transfer the data.

    I suggest you to add new features such as group chat and adding of transfer power feature so at anytime you can easily enter in group chat and can shift the admin option.

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    Hi Asaad,

    Thank you for choosing tawk.to and for sharing your challenge here.

    Our Dashboard currently supports direct chat and group messages to the other members of a property. However, we currently don't have a feature for transferring administrative rights in a group chat and that is on our roadmap for development.

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    You can also create a Group Chat in the Tab section of the Dashboard, However, the online statuses of your agents will only appear in the chat conversation.

    The benefit of creating a Group Chat Tab is that you can chat with other agents without having to exit your Dashboard, keeping your workflow in one place.

    1. Learn more about setting up direct messages:

    https://help.tawk.to/article/setting-up-direct-messages

    2. Learn more about creating a Group Chat

    https://help.tawk.to/article/creating-a-group-chat

    We're continuing to build out our…

  13. integration of twak.to with website

    Hi all
    Hope you are doing good.
    Its my question to support team of twak. I want to integrate this live chat application with my website https://cloptoncapital.com/office-building-financing/ so that I can do chat with my clients easily. Please do let me know how is it possible?

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    Hi Maxmarrie,

    This is Elle from tawk.to. Thank you for reaching out.

    There are two ways to integrate the tawk.to live chat into your site.

    #1 - Copy and paste the tawk.to widget code into your site's HTML section before the closing of the </body tag>

    https://www.tawk.to/knowledgebase/getting-started/adding-a-widget-to-your-website/

    #2 - Use the module or plugin for a system such as WordPress, Joomla or Shopify. You can find our integration guides in the Help Center:

    https://help.tawk.to/category/integrations

    https://help.tawk.to/category/shopping-cart-integrations

    I believe the best way to assist you would be through a screensharing call. Would you be willing to hop on a call with one of our phone support agents so they can better help you with this? If so, here’s the link to schedule a support call: https://calendly.com/tawk-to-support/tawk-to-customer-support

    If you have any tawk.to related concerns, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist…

  14. mcafee activation with product key

    McAfee holds a range of features in its bundle. Apart from providing classic protective features,McAfee also exhibits some advanced features that are not available in its contemporaryAntivirus software. The notifications will go silent if your applications are running on the full screen, preventing any disruption in your work.

    visit site :- https://antivirusactivate.360modo.uk.com/

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