This isn't a feature request but a bug report. Your iOS and Mac app log out constantly. Unless I log out, the Tawk app should never ever log out. I've more than once spent more than a month not noticing that our website isn't even displaying Tawk because no device is logged in. Please please, stay logged in, like my Google Hangouts and Facebook messenger don't need to be re-logged in. At least give me the option if the auto log off is some sort of security feature.3 votes
On my desktop app I can see that users came to my site via google adwords due to a ?gclid=RANDOMNUMBER at the end of the referring URL (this shows when hovering over the link to the page they are currently on). This isn't possible on the mobile app. Can the ability to see the actual URL the user is on be added to the mobile devices?4 votes
Currently banner notifications show when someone messages. But if I miss the banner then I'm not aware of anyone waiting to chat. It would be good if the actual app icon had a badge notification showing number of chats waiting for me to respond to. I have tried using the pop-up notification instead of banner, however this just gives a lot of pop-ups and each one has to be clicked to close.38 votes
We plan on implementing this feature, when it will be available we will inform you.
when a new visitor visits the site we have a notification visitor v1209137913871 is on your site.
is it possible to change the notification to:
1. change the name of the visitor from v1231231293 to something shorter or visitor1
2. to mentioned in the notification the location of the visitor (like we have the flag once we open the app)
3. to mention the number of visits this is for this visitor (so we know if its a returning visitor or a new one.
so it would be something like:
Visitor2 - Germany is on your site. visit #123 votes
can we get the app to display a little red circle at the corner of the app when there's pending chat inside, just like whatsapp or SMS app?
can we get the app to display a little red circle at the corner of the app when there's pending chat inside, just like whatsapp or SMS app?1 vote
filter rings1 vote
The Apple Watch is becoming a very popular and widely-used tool for the tech world.4 votes
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