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To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. Automatic update status when PC lock and unlock

    By windows lock -> set status to invisible
    By windows unlock -> set status to online

    55 votes
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    4 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  2. i'd like to see a tag based report soon

    I'd like to see a tag based report, that's will be a good metric tool

    1 vote
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    1 comment  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  3. 9 votes
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  4. Undo option accidentally closed chats in the inbox

    If I hit close at the bottom of a chat (offline chat for example) I cannot open it again or undo the action. Meaning it's a one way action and I have to use the ticket option to make sure the chat stays active (and we don't use the ticketing).

    People are clicking the Close at the bottom thinking it just closes the window and not the chat session.

    2 votes
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  5. Unable to disable chat transcripts to be sent via email

    Setting is "Nobody" for "Send all chat transcripts to" option but I still continue to receive chat transcripts. How to disable this? I do not want to receive every chat transcript via email.

    1 vote
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    1 comment  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  6. You can also make the instant visitor animation in the zendeks live support application.

    zendeks company instantly shows the visitors as an animation, I think you can too.

    3 votes
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    1 comment  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  8. Progressive Web App

    Support for PWA

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  9. Windows ARM app

    Support for native ARM application

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  10. change the axis on the live visitors please

    I am seeing fractional visitor number 2.5??
    also there is no annotation on the time axis
    also every time I go to the dahsboard view (home9 it resets the scale to zero, when it was not zero

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  11. cannot scale screen - ctl-minus makes the text tiny but items dont move up

    cannot scale screen - ctl-minus makes the text tiny but items dont move up

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add a right-click dialogue with cut/copy/paste inside of the Windows desktop application.

    Add a right-click dialogue with cut/copy/paste inside of the Windows desktop application like this: https://prnt.sc/url958

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  13. include an option to remove the red dot

    Some clients find the little red dot confusing, as they think they need to reply to something. I know this is just for a message to let them know we're available to talk, but some clients, particularly older ones, don't understand this.

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3 votes
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add the translate function on the chat page

    Customers are all over the world, if you can translate the language into default language, that's would be great, thanks!

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  16. hello, it would be great if there was a way for us to modify the chat close X icon when the chat message pops out. Hard to see

    hello, it would be great if there was a way for us to modify the chat close X icon when the chat message pops out. Hard to see for most customers.

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  17. Muting visitor notifications for a specific country

    I want to mute notification for a specific country so that we could pay attention for specified and target country visitors.

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  18. How to remove or edit the "We are here" message?

    How can I remove or edit the "We are here" message?

    18 votes
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    23 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  19. I need to export more than 100 messages, how can I do it?

    por favor habiltar un forma de exportar mas de 100 mensajes.

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  20. modern original box

    It's been 1 year and still a chat box hasn't changed pehhh

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
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