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221 results found

  1. Hootsuite integration

    Hootsuite is the most widely used platform for managing social media. 16M+ users. Trusted by 800+ of the Fortune 1000. 175+ countries, used in every country in the world. 2M+ app installs, The biggest ecosystem with 150+ apps.

    Currently nobody provides website chat solutions integrated with Hootsuite. This seems like a great opportunity for Tawk.

    We, we'd just like to keep our customer engagement specialists happy - and they prefer a single dashboard.

    7 votes
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  2. Video Source by Iframe Knowledge Database

    We would like to pose:
    The possibility of being able to add a personalized video source through Iframe or HTML in the Knowledge Base.

    In order to be able to add our own player added from Our CDN. Or from another source.

    We would also like to be able to request the integration of https://bunny.net/ in order to be able to integrate the https://bunny.net/stream/ libraries

    6 votes
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    Admintawk.to (top bird!, tawk.to) responded

    Hi Rafa,

    This is Elle from tawk.to. Thank you for reaching out.

    Adding or inserting HTML code in the Knowledge Base is currently unavailable.

    We are continuing to build out our Knowledge Base product.

    We've acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to our calendar: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

  3. Get IP address of the client using JS API

    It would be helpful if i can get ip address of the client through JavaScript API

    6 votes
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  4. new integratinos

    please integratin whit whatsapp, facebook and intagram???

    6 votes
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  5. Subresource Integrity

    When you give script code as can i see there is another sources in your script codes script code

    so if i use subresource integrity i validate x(first script code) but x has y(script code has script sources) so i cant validate y script codes

    I want to subresource integrity 100%100 to validate your codes because of security. Can you add that feature? Or i cant use that awesome free service :(

    6 votes
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    1 comment  ·  Integrations  ·  Admin →
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  6. Add integration to search for Zendesk articles in Knowledge Base

    Add integration to search for Zendesk articles in Knowledge Base using their API.
    Would be great to answer support questions by searching knowledge base articles and provide the link

    6 votes
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    1 comment  ·  Integrations  ·  Admin →
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  7. More info on existent Webhook Ticket Event

    At current event 'ticket:create' can you add all details of the ticket? For example, I miss:
    - attachments
    - tags
    - priority
    - assignee agent

    I want to implement your tool with paid addons on our company, but integration is a main feature that our CEO request.

    6 votes
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  8. can I receive regular phone/mobile calls from tawk

    can I receive regular phone/mobile calls from tawk ?

    5 votes
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    1 comment  ·  Integrations  ·  Admin →
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  9. configure with shopify back end so customers can check on their order status

    5 votes
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    1 comment  ·  Integrations  ·  Admin →
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  10. plugin for chrome

    Is it possible to make an plugin like WhatsApp-web for Tawk.to?
    i have more then one website, and it will make my live easier.

    4 votes
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    under review  ·  0 comments  ·  Integrations  ·  Admin →
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  11. Offline messages be sent in ADF.

    Some CRM Systems only allow receiving leads by ADF. This would be valuable for offline messages.

    4 votes
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  12. Chat Transcript Attach Contact in Dynamics 365

    It would be great if you had the ability to attach the chat transcript to a contact in Dynamics 365 without having to be a developer. If there is a way to do this using the API or WebHooks, more in depth how-to would be awesome.

    4 votes
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  13. I want to be able to integrate livechat 24/7 with tawk.to.

    I wan't to use livechat24-7.com with tawk.to. So the support bot can take over.

    4 votes
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  14. Support Tickets integration for prestashop

    required support ticket integration for prestashop. the end user can read and reply from the same panel will be great feature.

    4 votes
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  15. Deliver offline messages in a table/csv

    Export offline messages to a CSV or similar database format. This would help intergrate Tawk.to enquiries into a company's Customer Relationship Management software, and be able to review all offline messages per date, and work through them.

    Currently they are delivered in the below format (by email)
    Offline message sent by XXX
    Offline message sent on Sunday, February 17, 2019, at 21:00
    (GMT+0)
    DOMAIN
    Submitted Form
    User Message:

    4 votes
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  16. Feature chat is not align don’t look good is to large

    Feature in mobile to chat is not align don’t look good and profesional you need to do small for mobile feature

    4 votes
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  17. Display widget based on user type

    It would be useful if we could disable the widget for specific user types within WordPress.

    IE: Disable widget for admins.

    4 votes
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  18. otp verification for phone numbers

    otp verification

    4 votes
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  19. How do I raise my chat bubble by kike 30 pixels on mobile?

    I want to raise the chat bubble by 30 pixels so it doesn't interphere with the sticky footer menu

    4 votes
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  20. Provide integration with Google DialogFLow

    4 votes
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