Feedback
Suggest a new feature or improvement to current ones to make tawk.to the best service available!
To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).
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Create a Zappier App
Simply put, Zapier lets you easily connect the web apps you use, making it easy to automate tedious tasks. --
I use it for simple things, like Retweeting a company post to various locations as me, or another twitter user.
We (users of tawk) could use it to do things such as:
Create MailChimp Subscriber from Tawk
Create Zoho, SugarCRM or Salesforce CRM Lead from Tawk Transcript
Create Tweet from each new chat session (such as "We're helping Someone right now. #NeedAssistance - #JustTawk http://shor.url/forsupport"Zappier works off hooks and API's, which you guys know better than us :)…
516 votesWe have released a Zappier App, which can be found here:
https://zapier.com/apps/tawk-to/integrations -
Support WebHooks so that we can set up integrations with other systems.
GIVEN that a visitor wants to chat to us
WHEN the visitor starts to chat
THEN a we are notified that someone is attempting to communicate with us in HipChatThis could easily be achieved with WebHooks.
186 votesWebhooks are now available inside the tawk.to dashboard. You can access them by going to Administration > Webhooks.
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Tawk Ticket Integration for WHMCS
Like your Live Chat server integrates very well with WHMCS. But bringing the ticket integration into WHMCS as well would be even better. WHMCS has very basic ticketing system. But allowing Tawk ticket system into WHMCS would work well where users can submit tickets as having access to old chat history.
27 votesHi Christian,
Thank you for your feedback!
If I understand correctly, you want to see tickets submitted in WHMCS to be seen in your tawk.to ticketing section, correct?To have WHMCS tickets in tawk.to:
- Create a site for your WHMCS account
- That will give you a unique email address
- Enable forwarding from your WHMCS email address to the unique tawk.to email address and you will be able to see all tickets within your tawk.to accountTo have tawk.to tickets in WHMCS:
- Go to your tawk.to account
- Select “Mail notifications” for the property connected to WHMCS
- Add the WHMCS e-mail as the receiverHope this helps!
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It would be greate to make it possible to use within PhoneGap apps! It is a growing community of developers. Thanks!
PhoneGap apps are made with HTML, CSS and JS, so it would be a great step if we can integrate this fabolous chat with ours apps!.
1 voteHi there Sergio,
If I understand then this is just a native container with iframe of an actual mobile website. So, you can add the Widget to the iframed site and it will show up in the app. I can’t promise that it will work in the same way as it does on mobile sites. Can’t guarantee that it will work 100% but you can try.
Hope this answers your request.
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In the option of trigger of messages, they should activate that the user must put their data to initiate the chat: Name, mail, tel, etc .. t
In the option of trigger of messages, they should activate that the user must put their data to initiate the chat: Name, mail, tel, etc .. the previous thing, because that is the information that one requires to contact the client or keep in touch with the if the chat can not be attended immediately or if it is required to attend later
1 voteHi!
You can set Pre-chat form for user to fill with his data.When the Pre-chat form will be activated, on opening widget user will see the Pre-chat form before he can continue to conversation view.
- Don't see your idea?