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  1. Like / Dislike Spam

    Add a checkbox, that will show when users like / dislike the conversation ONLY if its checked. because some people spam those buttons

    6 votes
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    under review  ·  0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. It will be very helpful if you add a feature of automatic reply by joining the ticket just like

    It will be very helpful if you add a feature of automatic reply by joining the ticket just like " Our member will be available soon please wait for 2 mins. Thank you "

    1 vote
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    under review  ·  0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    under review  ·  0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  5. 2 votes
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    under review  ·  0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Notifications with fast answers

    When we receive a message in windows desktop or mac os X, it will be very great if there was an form to fast answer directly on notification.

    Sometimes we receive a message and we could answer in a fast mode with we don't need to enter on app and answer..

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there Gustavo,

    Thank you for the request. For common responses you can use the shortcuts feature which reduces the time necessary to answer the Visitor.

    Hope this helps.

  7. Scheduler for whole country

    Set scheduler for whole country: example scheduler tawk work from monday to friday 9am 6pm for all Italy, not specific city.

    18 votes
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    under review  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Alter the appearance of the chat widget when offline in mobile to highlight is a chat system

    The mobile widget when the dashboard is offline displays a "Mail" message, which is not ideal because the widget should inform the user about the chat feature, so the user can keep it in mind and come back later if he wants.

    1 vote
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    under review  ·  0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Different Alerts for different websites

    Different Sound Alerts for different websites. I have just added a new website and I would love it if you could have different sound alerts for different website. A quicker fix would be to disable sounds for certain websites.

    17 votes
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    under review  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Spanish traslation typo.

    Spanish word for profile is "Perfil", it says "Perdil".

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. geographic filter for local businesses

    I run a local business and I would like to have a filter that allows me to chat with users on my website from my own area.

    For businesses with several local branches in different places in the country, it would be good to have this geopraphic filter for each Team member.

    5 votes
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    under review  ·  0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  12. How about adding an option for sending email notifications for tickets assigned to me.

    Like if a colleague assigns a ticket to me, i should get an email notification that i have a ticket so i can solve it.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  13. Provide reports for evaluating chat data from business perspective

    Provide reports for evaluating chat data from business perspective

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  14. Hello... i want to integrate your chat widget with our website. I would like to know if hubspot can be integrated with your chat widget?

    It is easy if CRM solutions is directly integrated with chat widgets for companies focussing on lead generation. So I would like to know if you can do this then we would like integrate you chat widget on our site

    1 vote
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    under review  ·  1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  15. when a user of my site to register on my website to get your name in the Auto-tawk with api

    when a user of my site to register on my website to get your name in the Auto-tawk with api

    1 vote
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  16. Keep the agent's last WIP message if the user disconnects/ends the chat

    Our agents tend to write quite technical, detailed answers. These work-in-progress responses are lost if the user disconnects for whatever reason.

    Can the agent's message text please not be lost if the user disconnects. This enables the agent to copy/paste it into an email etc.

    1 vote
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    under review  ·  0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  18. Need a lot more documentation or large community based forum for answering questions or solving problems

    I'm hunting for a place where people have the problems I have and have already solved them. Find this with most everything I work with. I'm using the API JS, have error codes, special use....but I can't find anything to learn from others that have already gone through this. Would love to be able to post and have others in the community help. Once I learn it better, I'd be glad to help others as well. I do on other sites now.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there dear tawker,

    We are very happy to hear that we have a devoted community. We are actually starting to look into a community forum where you could do exactly this and more. But this will require time.

    In the meantime, our friendly support people will be happy to help you out! You can contact them by initiating a conversation here: https://www.tawk.to/

    Hope this helps!

  19. Hello! Could you please prepare plugin for https://www.webasyst.com/

    Plugin integration for shopscript CMS - https://www.webasyst.com/
    Currently i use this cms for inet shop zebra-online.ru I can test it on our web source

    1 vote
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    under review  ·  0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
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