I see from a recent post that webhooks are now available within the dashboard - this is fantastic.

Is it possible to post the transcript of the chat to the webhook once the chat has finished?

Thanks

For whatever reason, the app's password field isn't setup correctly or something so the iPhone won't automatically save it is the iOS password manager. Should be a 2 minute fix!

Update the Wordpress Plugin to offer WooCommerce Account Dashboard integration:

Add a “Support Tickets” tab in the WooCommerce Account Dashboard on the font end where customers can view/create/respond to Tawk.to Messages (support tickets).

Add a “Knowledgebase” or “FAQ” tab where customers can access the Tawk.to Knowledgebase articles from within the WooCommerce Account Dashboard on the front-end.

It would be handy if only the agent could initiate a video/voice call with a visitor.

I want my customers to able to contact me by texting and via voice record. Because some of my clients have a hard time explaining what designs do they want.Also, I would like the feature to be a voice recording button placed beside the texting blank box.This request is regarding the chat widget on my website.( Only voice recording/ I don’t want it to include a video or voice call feature)

More and more companies are using MS Teams and it would be useful to be able to integrate admin site integrated in Teams

I haven't seen a Phone Number field in the Zap editor. I want to create a new contact on my CRM when someone submits the pre-chat form on my website. As for now I only able to pass name and email but not phone number.

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Send voice notes and share location in chat like whatsaap

So when someone finds us on Google, we want to know how they found us, and usually they say "thr a google search". somethign like this:
https://www.google.co.uk/search?source=hp&ei=toiMX4bdJ52W1fAPzcen4AI&q=local+plumber&oq=local+plumber&gs_lcp=CgZwc3ktYWIQAzICCAAyBQgAELEDMgUIABDJAzIFCAAQkgMyAggAMgIIADIICC4QxwEQrwEyAggAMgIIADICCAA6CwgAELEDEIMBEMkDOg4ILhCxAxDHARCjAhCLAzoICC4QsQMQgwE6CwguELEDEMcBEKMCOhEILhCxAxCDARDHARCjAhCLAzoICAAQsQMQgwE6CwguEMcBEKMCEIsDOgUILhCxA1CBDFjAF2CAGWgAcAB4AYABiAGIAaoIkgEEMTEuMpgBAKABAaoBB2d3cy13aXq4AQI&sclient=psy-ab&ved=0ahUKEwiGkNSI4r7sAhUdSxUIHc3jCSwQ4dUDCAk&uact=5

This is the full URL of a search for Local Plumber. It would rtell me what they searched for to get to us.

PLEASE can you make this possible....

it would assist with monitoring to ensure that all of our live chat clients are being covered and that we have operators covering all shifts

I was using Tawkto chat widget and want to reposition it from bottom, as it covers the social icon bar in mobile. I tried to applied css on iframe but all css on iframe were important.

So is it possible you can add an option in your backend for custom postion or user can apply own css.

Would be great to see the Agents name or ID in the Webhooks that are pushed out of the system

On new message, the tab title will now change to "NUM new message". It would be nice to have an option to disable it.

Can you make it possible to adjust or delete the last part of the conversation where it states 'send email of conversation'? Right now the customer receives an email from Tawk and I would like to see this in our own brand (or delete it).