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On offline forms, it would be logical that one could hide the "(Offline)" text which is currently appended to each department name in the department dropdown.

More and more companies are using MS Teams and it would be useful to be able to integrate admin site integrated in Teams

i just want to know that how can we integrate our facebook page chats to our tawk to chat?
means if some one send us message we will recieve that in tawk to and we can directly reply it from tawk to
its great feature some of chat software like jivo chat are providing this feature

Hi All,
I noticed that the "email notification" feature sends one email for each missed conversation to the setup person. In order to efficiently monitor the service, it would be better to just send one email at the end of the session which summaries how many missed calls we got. For example, let's suppose we run the chat service from 9:00 am to 11:00 am and we got 100 missed conversations instead of receiving 100 emails, it would be beneficial to get just one email summarizing the missing calls. Thanks

Need push notification if new message received when tawk app is closed like whatsapp. I don't get notifications unless I open the app, am losing many clients because i don't know when they chat

Hola!, sería genial poder cambiar el color del borde de la caja del chat abierto, para así contrastar adecuadamente según el fondo de la página. Gracias.

Hi!, it would be grate to be able to change the border color of the open chat box, to contrast properly according to the color of the page background. Thank you.

Hard to believe but a lot of people don't understand that they have to press enter after typing a message. For those oldies an obvious "send message" button would be a good addition, so that chats don't die before they started... possibly optional.

Would be great to see the Agents name or ID in the Webhooks that are pushed out of the system

Please bring back the envelope widget

Make it so my status changes to Away after 5 min or a configurable amount of time I set if I'm not active on my Computer.

Screen sharing during video chat is sluggish and slow. the resolution of the chat also is not good. please resolve this issuea

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When you use document.write() to inject a script, the browser is not able to continue parsing the HTML. The web browser is forced to wait for the resource to load AND to be executed.

Please update your settings so that becomes possible to edit the "Chat ended" message (color and text). Thanks so much!

right now if you buy this add on, the customer sees video and voice icons and can start the call that way, but we want it under chatter control, so a normal chat starts and the agent can turn it into voice, video, or share screen - perhaps with customer permission.

With TAWK-

1) We are Giving Support, Means a Agent Alice is interacting with customer. Is there something I can send email requesting feedback with our form to it and such email should sent to customer as soon as chat is ended.

2) Same way if I want to collect Feedback as soon as he/she tries to End Chat. I mean before ending chat feedback should be collected?