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  1. Hide or show email transcription feutures at will. ईमेल ट्रांस्क्रिप्शन सुविधा को छिपाएँ या दिखाएँ।

    It would be nice if we could show or hide the email transcription option of our own free will. We can edit wrong typing while chatting.

    कितना अच्छा होता अगर हम अपनी मर्जी से ईमेल ट्रांसक्रिप्शन ऑप्शन को दिखा या छिपा सकते। चैटिंग के दौरान हुवे गलत टाइपिंग को हम एडिट कर सकते।

    6 votes
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  2. dark mode for the widget

    having a dark mode on the widget to support dark style websites and for it to be easy on the eyes at night.

    15 votes
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add the Feature of downloading the number in contacts

    Just add the contact info while downloading the Contacts

    1 vote
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  4. Enable font swapping on the Google Font to not block rendering

    Would take a whole 30 seconds to implement and is recommended implementation by Google even. Just add &display=swap to the uRL

    See Google Font page for more info https://fonts.google.com/specimen/Lato?selection.family=Lato

    12 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Customize shortcuts for customers

    It would be nice to have shortcuts that can be customized automatically by pulling information automatically from entered customer info and agent info.

    Something like this:

    Thank you for reaching out to AvaDent.
    I am happy to assist you today.
    {{agent_name}}

    In this instance it would automatically grab the agent's name who used the shortcut.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  6. Change scrolling behavior on right side of active chat window

    When we open a new chat session with a user, the right side of the screen has the user's name, email address, location and other information on the top right. Below that is a list of the pages they have visited, which is usually a long list. Below their navigation history - usually off the bottom of the screen out of view - is the most important bit of information for our support operator; the account/company name which is passed in automatically using Tawk_API.setAttributes. This account/company name is critical and should be at the top of the column instead of…

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Be able to change the logo in the history on behalf of agents

    Following the new update, I think it would be better to leave the choice to display either the logo or the name of the agent.

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. The fields' email and phone number currently does not verify details that's been provided. Could you please solve this?

    The fields' email and phone number currently does not verify details that's been provided. It can be bypassed once the format for the said form are provided

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  9. hope it can be traced by facebook.

    this is very important for the website traffic conversion analysis.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  10. importing contacts

    The opportunity to import contacts, say from gmail, into tawkto so you don't have to search you contacts and copy and paste from gmail for example. Just like an address book I suppose, would make things a lot easier

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  11. Visitors count per hour excel extract

    Download the data in consolidated and visitors details in excel interval wise required asap

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Department to switch off in the pre-chat form when no agents within that department are online

    Users can still select a "department" in the pre-chat form even when it is listed as "offline" and no-one is available, thus creating missed chats.

    As the business we are in can be technical, we don't want our customer service team answering technical related questions and would rather have this option ("department") in the pre-chat form disappear whenever no-one is available, and then reappear when someone is back online.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. I need to export more than 100 messages, how can I do it?

    por favor habiltar un forma de exportar mas de 100 mensajes.

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  14. Shopperly Limited

    Address
    Covent Garden, London, WC2H 9HJ, UK

    Phone
    +44(0)7413606260

    Website
    https://grouponara.eu/

    Grouponara sells products from technical appliances to designer sunglasses, sport clothes and equipment. Sale up to 80%, with prices starting from 0.50. Main brands featured: Trussardi, Armani, Hackett London, Jaguar, Italia Indipendent, DKNY, Prada, Calvin Klein, Guess, Adidas, Nike, Breil, Italia Indipendent, Innovagoods, Philips, Cecotec, Moulinex, Apple, HP, Samsung, Alcatel.

    Keywords
    Fashion, perfumes, house and gourmet, kitchen appliances, electronics, travel. Trussardi, Armani, Swarovski, Jaguar, DKNY, Prada, Guess, Adidas, Nike, Breil, Italia Indipendent, Innovagoods, Apple, HP, Asus,Samsung, Alcatel.

    Tag/Tagline
    For electronics, house/gourmet, perfumes, fashion, computers and accessories

    Hours
    Monday to…

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. I would like to preset the email address for a direct chat link

    I have authenticated users on my site and I am using embedded chat box with direct chat link.
    Would be good to see the user email address and possible name when the chat it initiated.

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Flowery Branch Home Remodeling

    Website
    https://flowerybranchhomeremodeling.com/
    Keyword
    home remodeling, kitchen remodeling, bathroom remodeling, home renovations
    Description
    Thanks for visiting your local Home Remodeling contractor in Flowery Branch, Georgia. We are dedicated to bringing you the highest quality Home Remodeling services at the most affordable rates. Offering No-Hassle Free Estimates.
    Business Address

    4730 Hog Mountain Rd
    Flowery Branch, GA
    30542
    Business Email
    intrepidleadgens@gmail.com
    Business Phone
    678-710-8616

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  17. Using the app I would like to be able to 'always be online'

    Using the app I would like to be able to 'always be online'

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. BET 4D MKTS malaysai

    Sape yang boleh buat Full setem 4D mkts in malaysai,,?

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  19. assign different ring tones per dept

    assign different ring tones per dept

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  20. In a cliente details add, custom fields or buttons!

    In the cliente details, where you can add the username/email, add custom fields like, subscription plan, date fields, etc etc ...
    And also a custom button, allow the agent to quick open a cliente area in a website with just a click example, href=exame.com?/user=username...

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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