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  1. Integrate with ConnectWise Manage

    ConnectWise Manage is the leading Professional Service Automation (PSA) platform for MSPs/IT Providers. It managed our CRM, Tickets, etc. It would be nice if it could open tickets (maybe a tab integration) and link to customers etc.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. Integrate with CloudRadial Platform

    CloudRadial is a leading customer portal for MSP/CSP providers. We can already integrate the chat widget, but it would be nice if the chat was context aware (i.e. what user clicked it, have it open a ticket, etc.)

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  3. forced submit button in the desktop version of the widget

    forced submit button in the desktop version of the widget
    To enable this button in the admin panel.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  4. Show initial message when the chat window is opened manually.

    We don't want to show the window automatically, but when the user clicks on the chat icon, and the chat window is opened, we would like to send the first message from us. Something like "How can we help you?" or so.

    We tried to achieve this with the Advanced triggers, but it's not possible to do so. Actions can be only triggered after the user requests the chat and we would like to perform action before it.

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  5. EDB to PST Converter Software

    You can easily Convert your Exchange EDB to Outlook PST by using this amazing Software EDB to PST Converter. this Software also has Option for Single and Multiple files Conversion. this Software has many features which helps you lots. this Software does not need any technical skills anyone can easily access this Software without any technical knowledge. just try this Software free demo version and see the original results.

    Get this software free demo version from here: http://www.edb.ostintopstconverter.com/

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  6. Roku activation Support

    Select your device and contact our team of Roku activation Support
    It’s time to select the best Roku gadget and stream the entertaining Roku channels. If you are ready to begin the device setup and activation process, contact our Roku activation Support. The team can help you to complete the device setup, account creation and resolve device setup issues. Complete the device setup, login to the Roku account, and visit the store to add your favorite Roku channel. Visit our website portal https://sites.google.com/view/rokucomlink-activation/ to find the Roku activation Support number +1-866-990-6730.
    If you come across any issues while activating your…

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  7. 3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Free EDB recovery

    Recover the EDB file by using this straight forward SysInspire EDB to PST Converter software. This tool easily recovers mailbox items like emails, contacts, chats, notes, subject, appointments, and attachments and can export into different formats such as EMLX, EML, MSG, PST, and HTML. Through this tool, users can maintain all the data structures and email properties (from, to, bcc, and subject). For free EDB recovery users also can try out the free demo version of the software from the given link.

    For More Info:- https://www.sysinspire.com/edb-to-pst-converter/

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  9. WinRAR Not Enough Memory Error- How to Fix It

    The “WinRAR not enough memory” error can appear when there is some issue with the Random-Access Memory of your system. The error message might prevent you from using WinRAR utility on your system. We are going to show you how you can fix this error with the help of several resolutions.

    Source: - https://askmeyp.com/winrar-not-enough-memory-error-how-to-fix-it/

    https://askmeyp.com/
    https://5setup.com/
    https://blogs-search.com/office-setup/
    https://a3norton.com/

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  10. EDB to PST Converter Software

    You can smartly utilize this eSoftTools EDB to PST Converter Software that has the power to simply migrate the selective single or multiple items from per mailbox of EDB file to PST, or another file format. It will securely migrate the Exchange items such as- emails, contacts, chats, tasks, notes, journals, appointments, and more to several readable file formats. This tool supports converting EDB files to PST, EML, EMLX, MSG, and HTML without facing any problem.

    Read More:- https://www.esofttools.com/blog/edb-repair-tool/

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ability to customize (green) color from the knowledgebase page

    I am wondering if you add an option to customize the color of the knowledgebase category from green to our color. Also, it would be good if can customize the color of the article content.

    4 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  12. CSAT evalluation has to be after the conversation. NOT before

    CSAT evaluation has to be after the conversation. NOT before.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow sending msgs on behalf of a visitor!

    This is very essential when you want to integrate with a chatbot like Rasa.ai. It requires the user to send the first msg, and then it responds, if we want to send a welcome message to the user via the bot, it wont be possible.

    Also the first message via API will also allow the bot to get some context (pre-chat form data), makes the interaction very easy, in this way we can send them a custom message with their name and query type selected in the prechat form.

    3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please put back the ability for admin to view each agents direct chat link

    Please put back the ability for admin to view each agents direct chat link
    It is cumbersome for admin to ask every agent to look up their chat link
    If I have Admin privileges then I should be able to see and alter details and permissions of Agents including be able to see their direct chat link

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. So not to artificially inflate Visitor statistics, allow a user the ability to Filter an IP address from being reported in the dashboard

    So not to artificially inflate Visitor statistics, allow a person the ability to Filter, not block, IP address(es) from being reported in the dashboard.

    1 vote
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  16. PLEASE DISABLE Visitor navigated Message

    PLEASE DISABLE Visitor navigated Message
    it is very annoying and make us difficult to track the conversation

    Regards,
    Arif

    4 votes
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  17. Add our own icons for Knowledge Base categories

    We're currently limited to selecting icons based on a fixed list provided. Would be great if we have the flexibility to add our own icons as well, given the diverse topics users may have, from gaming to gardening to food :)

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. change the axis on the live visitors please

    I am seeing fractional visitor number 2.5??
    also there is no annotation on the time axis
    also every time I go to the dahsboard view (home9 it resets the scale to zero, when it was not zero

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  19. cannot scale screen - ctl-minus makes the text tiny but items dont move up

    cannot scale screen - ctl-minus makes the text tiny but items dont move up

    1 vote
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  20. cannot delete inter agent chat groups

    cannot delete inter agent chat groups

    1 vote
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