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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. Missed Chats Reporting

    I need to be able to tell not just the number of chats that are missed, but the time of day the chat is missed. Once I filter past 1 week, I can no longer see the hour of which the chat was missed.

    Thank you

    20 votes
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    2 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Multi account login

    Please make it possible to login with more than one account in the app. Because if you do support for different companys you need to login and logout now each time in the app.

    6 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  3. Custom location for the bubble

    Possibility to choose your own location for the bubble. We would like to have the bubble in the right corner (desktop and mobile), but on our mobile website we have an bottom menu. We would like to place the bubble right above it.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Automatic agent name in shortcut messages

    I have different agents and would like to have the same shortcuts available for all.
    Is there any way to have a code, example; $agent.name$, that changes to the agents alias when sent?

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Option to revert into old UI

    Hello,
    the new User interface is so crowded and not easy to manage. Any chance to have an option to revert to old UI

    thanks

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Team Hk047 Citations Service

    Address:
    572 John Ross Pkwy Ste 107-263Rock
    Rock Hill, SC
    29730
    Phone:
    916-393-2047
    Website:
    https://www.fiverr.com/teamhk047?uprollout=true
    Description:
    We are Local citations experts and Rank Your GMB Listings. If you are looking for an agency who will handle optimizing your local citations, Contact me here. We build high authority local citations 100% manually, No Software, No More Monthly or Yearly Charges!! We will charge onetime fee for Top level citations.
    Categories:
    Digital Markiting
    Keywords: Tags
    Local Listing,LocalCitations,Seo,Google Maps.Fiverr.fiverr pro
    Business Hours:
    MonSun 24 Hours

    LInkdin id
    https://www.linkedin.com/in/muhammad-hafeez-khan-7a5938169/

    Business Mail
    Hafeezkhan4334@gmail.com

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  7. Integrate with WooCommerce ( Showing Transaction History of Clients )

    Hi,

    First by far you are the best plugin for wordpress and thank you for been amazing :)

    I would like to suggest you few updates or add ons which can help you boost the popularity and gain more clients from your competitors .

    We know that you already integrated with WooCommerce which is a great adavantage, but I mention that they are few more areas where you can grow your plugin. You can consider the following in your future plans to integrate your plugin with the WooCommerce data, in order to show the following in a new tab next…

    6 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. recpatcha

    HI, this app has any bots detect (for example, integration with recpatch, beacuse, we arrive variuos spam for the chat)
    thanks

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. A Button within Ban list, to the Country Restrictions....

    Today I had someone visit from a country well and truly outside of the UK. We wanted to ban them, so we only get people in our country contacting us, or even triggering the chat at all.

    Went to Ban list, and it was only for IPs. Contacted support who kindly told me to go to Chat Widget, Restrictions.

    Why is this not in the Ban list to ... Ban a Country?
    Appreciate moving it is daft, but please... add a Button:"

    "Want a ban a country - click here", and take us through to that Restriction area. Thanks.

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make some difference for separate property

    For current new interface, there is no any icon for different property like first character of property so agent will not see on which property visitors come online.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make some difference for separate property

    For current new interface, there is no any icon for different property like first character of property so agent will not see on which property visitors come online.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  13. modern original box

    It's been 1 year and still a chat box hasn't changed pehhh

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ideia

    Olá. boa tarde!
    quando existe uma fila no atendimento do chat, seria interrssante mostrar para o cliente, que ele será o proximo da fila.

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Catalan translation for the text displayed after ending the chat

    The text to allow users send a transcript of the chat is currently in English. It should be translated into Catalan.

    1 vote
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. 3 votes
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  17. Report on Outbound chats separate from inbound chats

    We monitor and do outreach to people on our website. It would be a good idea to be able to separate the stats (chat duration, number of requests, etc.) from when we send out a chat request to a user and when users send requests to us.

    Essentially splitting the stats in 2, the outbound messages and the inbound messages.

    3 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Que los informes se puedan exportar en excel y no solo en json

    Que los informes se puedan exportar en excel y no solo en json

    3 votes
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    0 comments  ·  Mac app  ·  Flag idea as inappropriate…  ·  Admin →
  19. Metro East Landscaping Pros

    Website
    https://www.landscapingedwardsville.com
    Keywords
    Landscaping Edwardsville IL, Lawn Care Edwardsville IL, Hardscaping Edwardsville IL, Landscape Design Edwardsville IL, Lawn Maintenance Edwardsville IL, Concrete Patios Edwardsville IL
    Description
    Metro East Landscaping Pros in Edwardsville IL would be happy to assume the responsibility of doing this for you. We are the most widely used landscaping service in Edwardsville, Illinois. Our experts have a green thumb and enjoy the work that they do.
    Business Address

    132 N Kansas Street Box 564
    Edwardsville
    Illinois
    62025
    Business Email
    adam@mizzmarketing.com
    Business Phone
    618-230-3837

    1 vote
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    0 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  20. The new interface is inconvenient bother resetting to the beginning

    The new interface is inconvenient
    bother resetting to the beginning

    1 vote
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    0 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
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