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Be able to send data from the API to be integrated into other webpages/CRM's. · completed
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Provide additional data about the browser
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Canned replies folders by categories by team and others
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In Historical Analytics - Just show Messages Count also
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Allow for agent metrics to be measured for a large number of sites and interactions
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To have a button where we can download the data on reporting for all of the properties at once
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Data Once filled in the pre-chat form are not cleared.. It should get cleared once i start a new chat.. · completed
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UI changes for many concurrent chats needed · under review
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There is no facility to response automatically to the offline messages?? · completed
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Pictures in the preset response & Payment for customer support over the phone.
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Add an option to open the chat window in response to a trigger · completed
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when user close chat window, it deletes all my text which i did not send · completed
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In the option of trigger of messages, they should activate that the user must put their data to initiate the chat: Name, mail, tel, etc .. t · completed
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When a user chats from mobile they want to hear sound when a response is sent
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Make dashboard "site-aware"
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Enter the group option so I can easily transfer the data.
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Remove client cookies from the widget · declined
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to add referance page in agent mail
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Offer a Data Processing Agreement (DPA) to comply with GDPR · completed
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The ability to have an automated response system where I can input pre-questions with a checkbox that the client will enter fast. · completed