Search
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To get the data when someone is monitoring our website, either Name, email-id or contact no. · completed
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How we can change (System Message)
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I want to filter all those who contacted me in the chat and left their data. when the chat is closed
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Allocation of specific amount of chats to an agent at a time
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Add Historical reporting with more detailed content (data) for referral URGENT, does anyone in this forum has suggestions on to do it
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Offer a Data Processing Agreement (DPA) to comply with GDPR · completed
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Offline Dialog helpful suggestion · completed
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A hourly usage chart · completed
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When a user leaves you an offline message, it should get refresh....as now data is not getting cleared after submitting a form offline... · completed
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Feature
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Block agents to use only shortcuts
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Counter for Total Number of Chats · completed
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Allow analytics and/or history to be filtered · under review
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automatic message when join chat
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please make it available to work on mobile browsers (safari). · completed
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Visitors count per hour excel extract
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disable "REPNAME has joined the conversation" when trigger created the chat. · completed
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have an option to integrate customer lists to Klaviyo / Active Campaign and Facebook & Google Ads
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have the ability to extract api usage statistics for more accuracy and comfort or add more filter option
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String search