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Auto-Direct to Offline Form if Department is Offline · under review
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Offline messages- include Phone number in the info · completed
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Option to store the site visitor data for future analysis
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To be able to export data from the Monitoring tab
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Export contacts
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Visitor history
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A report about the chats by agents would be wonderful. Some agents may be more active and response to more chats than others
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Tawk.to integration with Hubspot CRM and Sales
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Push data in widget · completed
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Export all form custom leads and data (Phone Number)
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Javascript API triggers do not work in mobile view
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Integrate with Microsoft Power BI
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Page URL inclusion in Offline Messages · completed
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There should be a feature to export the visitors data like email, phone number and visitors name
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Allow an option to enable/disable the typing [...] icon to customers. · completed
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Add Cache headers to widget response
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Reply to Offline Message · completed
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Bulk Download of Report
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in the ticket system add the ability to have "canned responces". · started
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Validation in pre-chat form for name, email