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  • Ideas (274)

    1. To export all your user data and chat history into csv files  ·  started

    2. Change automatic ticket response! Urgent!

    3. go conform with European privacy and data protection regulations  ·  completed

    4. Notify user about agent's response in title bar  ·  completed

    5. Canned responses  ·  completed

    6. Export analytics data from Dashboard

    7. Send custom data from client  ·  under review

    8. Responsive Design is Needed  ·  completed

    9. Enable Widget Bubbles on mobile responsive or triggers ability to open chat box on mobile responsve

    10. Enter Client Email address if no Response from Agent after certain Wait-time  ·  completed

    11. Retrieve data for display in website

    12. Remove IP associated cookies when chat ends. Give visitors 'public computer' option which automatically removes chat history and data  ·  under review

    13. Chat response time should not be calculated when all chat agents are on "invisible"

    14. integrate own data base

    15. Access tickets using API

    16. Can we transfer old data via webhook?

    17. Reporting API

    18. There should be a feature to export visitor's data such as visitor's name, contact ID and query/question he had in a single file

    19. Pay subscription for Customizing or Logo Branding  ·  completed

    20. Include Chat When Converting to Ticket

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