An error occurred while saving the commentBob Oldwood commented
---> https://github.com/tawk/tawk-zencart this is the only available information however it is a bit far away from understanding. It is not wrong but it is missing.
-----> Should be;
1.) Download Tawk files for Zencart on your computer,
2-) Unzip those files.
You will see there are 2 folders 1- includes 2- YOUR_ADMIN_FOLDER,
YOU DON NOT UPLOAD FOLDERS TO SERVER.
3-) Those files should be uploaded to your server by using a FTP program.
+ What you need to do is;
YOU NEED TO UPLOAD FILES FROM THOSE FOLDERS TO YOUR SERVER. BECAUSE YOU HAVE EXACTLY THE SAME FOLDERS AND NAMES ON YOUR server.
+ THERE ARE 2 MAIN FOLDERS on your server ONE is YOUR ADMIN FOLDER (for admin purposes that is the folder you had changed the it's name after installation), the other one is INCLUDES on your main root.
4-) OPEN YOUR ADMIN FOLDER (IT depends what you call it that is the folder you don not play around with it). on your server than open your "YOUR_ADMIN_FOLDER" (It is in your downloaded file)
You will see folders names as same as your downloaded TAWK.TO from there, upload "tawk_to_widget.php" into your admin folder on your server, than open including upload ever each file in to related folder on your server.
5-) Go back to main root on your server. open "includes" on both sides and you will see sub folder besides you will see same folder names on your server each per file must be uploaded in to corresponding / related per folder (everything). (Use INCLUDES to do this from your downloaded TAWK.TO)
7-) On your server you should go to Includes/extra_datafiles and upload "tawk_to_widget_config.php" than you may go to includes/Templates/YOUR TEMPLATE (use YOUR_includes folder to do this not the other one) includes and a php file. When you are in to your template search folder names and related to your TAWK.TO and upload each file in to corresponded / related one on your server.
8 -) You must repeat same action for your YOUR_ADMIN_FOLDER which is in your just downloaded TAWK.TO
9-) Do not forget includes does not go your Zencart's admin folder. files of the both folder go to your Includes and includes/templates/your template.
+ When you finish upload->go to your admin panel log on to your admin panel -> tools when you click that you will see the widget at the very bottom of menu. Just click on it it will let you complete installing.
+ Seeing the widget sometimes may requires more time than expected. You may refresh the cache.Bob Oldwood shared this idea ·