Dominic
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To All Our Valued Users, We thank you and appreciate the patience and continued support over the years. As per our development team, we are waiting to roll out a huge update to the architecture of the software in order for this feature to release. As you can appreciate, unfortunately, things don't always go to plan, and other product launches need to be prioritized for the sake of progress. Rest assured, this has already been raised and the update is currently in progress. We will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Dominic supported this idea ·
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I want it so you can end the chat as a admin or agent not just let them end it because they can forget and a agent can randomly join the chat if they're on the website?!? Even tho they're not using live chat fix that!make it so agents and or admins can end the chat because if we leave we can rejoin well other Clueless agents can join!