mel

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    13 comments  ·  Feedback » Android app  ·  Flag idea as inappropriate…  ·  Admin →

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    mel commented  · 

    Tawk.to needs to be able to update to the next version without going through the App Store. WhatsApp solved this problem already, they do not need the App Store.

    mel supported this idea  · 
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    141 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,,

    Thank you for choosing tawk.to and for sharing your suggestion here.

    .json is the current format used by tawk.to when exporting contacts and chat history. However, we are in the process of changing the export format and the new feature will be available soon.

    Alternatively, you can use this tool for file conversion:
    https://www.convertcsv.com/json-to-csv.htm

    Learn more about exporting contacts: https://help.tawk.to/article/exporting-contacts

    Learn about exporting your chat history: https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history

    Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min. I’d be happy to help!

    mel supported this idea  · 
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    mel commented  · 

    Export Chat Transcript to TXT Text file which will also solve the problem Export Chat Transcript to Excel if you comma delimited...

    CSV is a delimited text file that uses a comma to separate values (many implementations of CSV import/export tools allow other separators to be used). Simple CSV implementations may prohibit field values that contain a comma or other special characters such as newlines.

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