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← Customer Feedback for tawk.to

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  1. Google translate option

    174 votes
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    32 comments  ·  Feedback » Add-ons  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. Automated translation is currently on the development roadmap. Our engineers are working towards this enhanced feature and updates will be posted once the feature has been approved and implemented. In the meantime, we welcome your assistance in helping us translate tawk.to by visiting the following links: 1. Web dashboard > https://crowdin.com/project/tawk/ 2. Android app> https://crowdin.com/project/tawk-android 3. iOS app> https://crowdin.com/project/tawk-ios If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Anonymous commented  · 

    when, Tawk?

    Anonymous supported this idea  · 

  2. FAQ's for when offline

    71 votes
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    1 comment  ·  Feedback » Improvements  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your ideas with us. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ You can now enjoy the chat widget's new look and features. This includes customizing the body cards of your Offline form. You can add a Knowledge Base search function that will allow your visitors to find answers while your Chat Widget is offline. Helpful Links: 1. Setting up your Knowledge Base - https://help.tawk.to/article/setting-up-your-knowledge-base 2. Creating a new Knowledge Base article - https://help.tawk.to/article/creating-a-new-knowledge-base-article 3. Creating Knowledge Base categories - https://help.tawk.to/article/creating-knowledge-base-categories Learn more about how to set up Widget Cards on your Offline form here: 1. Changing the greetings on your widget - https://help.tawk.to/article/modifying-widget-greetings 2. Customizing the widget header and body cards - https://help.tawk.to/article/customizing-the-widget-header-and-body-cards . If you have any other questions, require assistance, or just want…

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  3. Auto translate feature

    8 votes
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    3 comments  ·  Feedback » Add-ons  ·  Admin →
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    Anonymous commented  · 

    We currently use zendesk chat only because of this feature. I see many chats implementing auto translate with google api,should not be hard to do this

    Anonymous supported this idea  · 

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