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947 votesAdmintawk.to (top bird!, tawk.to) responded
Hi, Thank you for choosing tawk.to and for sharing your ideas with us. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ You can now enjoy the chat widget's new look and features. This includes the Widget Cards. You can add any kind of content to your chat widget, including videos, images, and a search bar. It’s like having a mini-website in the chat. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!Aadi supported this idea ·
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Developers should allow to change the font size of text exchanged between agents and visitors. The current text size is too big and 3-4 lines response takes 50% of window causing customers to scroll up and down and sometimes totally miss lines in between.