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Stefania

← Customer Feedback for tawk.to

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4 results found

  1. chat transfer to another agent.

    1,611 votes
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    113 comments  ·  Feedback  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. At the moment, we don't have a direct Chat transfer to another agent. Rest assured that this feature is currently planned and our engineers are working towards its completion. The software upgrade will be posted as soon as it is implemented. 

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Stefania supported this idea  · 

  2. Offer more themes for the chat window

    951 votes
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    143 comments  ·  Feedback  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    Hi, Thank you for choosing tawk.to and for sharing your ideas with us. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ You can now enjoy the chat widget's new look and features. This includes the Widget Cards. You can add any kind of content to your chat widget, including videos, images, and a search bar. It’s like having a mini-website in the chat. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Stefania supported this idea  · 

  3. Support Wordpress WPML (translation plugin) so that the right chat language shows

    120 votes
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    planned  ·  14 comments  ·  Feedback » Integrations  ·  Admin →
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    Stefania supported this idea  · 

  4. OpenCart extension - multistore/multilanguage

    82 votes
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    1 comment  ·  Feedback » New features  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    Hi Gumanjee,

    Thank you for your feedback. We are currently working on updating all of our integrations and this is a feature will be included after the update.

    Hope this helps!

    Stefania supported this idea  · 

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