Skip to content

Jon

← Customer Feedback for tawk.to

My feedback

1 result found

  1. Offer more themes for the chat window

    947 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    142 comments  ·  Feedback  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Admintawk.to (top bird!, tawk.to) responded

    Hi, Thank you for choosing tawk.to and for sharing your ideas with us. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ You can now enjoy the chat widget's new look and features. This includes the Widget Cards. You can add any kind of content to your chat widget, including videos, images, and a search bar. It’s like having a mini-website in the chat. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    An error occurred while saving the comment
    Jon commented  · 

    It would be great it we could make further customizations to the styling of the chat widget. The elements I'd particularly like to be able to customize include the following:

    Header Text: Set the font family, font size, font style (such as bold, italicized, etc.)

    Text directly below the header: font color (the light gray color currently used is somewhat difficult to read), tex alignment (would like to left-align this text instead of it being centered as it currently is)

    Questions/options text: font color, line height (currently it's a little too bunched together IMO), be able to put the question outside the text box for the "Add question with textarea" option (instead of the question being a placeholder within the textbox like it is now)

    Chat window styling: be able to increase/decrease the width of the border around the chat window, be able to remove the border entirely if we want

    Footer Text: Basically the same as the header text; set the font family, font size, font style (such as bold, italicized, etc.)

    Thanks in advance for your consideration of my suggestions!

Feedback and Knowledge Base

(thinking…)