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Robert Chen

← Customer Feedback for tawk.to

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4 results found

  1. WordPress (WP) and WooCommerce (online shop) ticket system

    70 votes
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    10 comments  ·  Feedback » Integrations  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users,

    We currently do not have an integration with WordPress and WooCommerce ticketing systems.

    Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to.

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    Robert Chen commented  · 

    Hi I am also following this. Is there any update? Alibaba, China ecommerce giant has a similar feature. The store owners can see their customs orders right on their chat app, WanWan. Thanks.

  2. The visitor can see the last chat record

    286 votes
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    24 comments  ·  Feedback » New features  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your ideas with us. Great news! We have just released a major update to our chat widget. See our latest release here: https://www.tawk.to/category/updates/ You can now enjoy the chat widget's new look and features. This includes showing the visitor's most recent conversation. To learn how to add the "Previous Conversation" card to your chat widget, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

  3. Access to the client's cart and info about the products

    13 votes
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    3 comments  ·  Feedback  ·  Admin →
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  4. Have the avaibility to change GMT timezone for chat transcript email

    733 votes
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    170 comments  ·  Feedback » Improvements  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Our chat transcript email is currently set to display the GMT 0 timezone. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    Robert Chen commented  · 

    It is minor but the detail demonstrate the profession!!

    Robert Chen supported this idea  · 

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