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George Petrov

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  1. Integrate Facebook Messenger, Whatsapp, Telegram and more

    1,253 votes
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    143 comments  ·  Feedback » Integrations  ·  Admin →
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    planned  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions here. We took note of your feedback and integrations with 3rd party apps are currently underworks. Rest assured that our engineers are looking into it and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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    George Petrov commented  · 

    Please reconsider this! Whatsapp is really getting number one in online support requests

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    George Petrov commented  · 

    Yes WhatsApp integration is the way to go! Why is this declaned? It is a must have!

  2. make the custom questions in prechat form be department dependent

    22 votes
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    3 comments  ·  Feedback  ·  Admin →
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    George Petrov shared this idea  · 

  3. Allow departments to be sorted, reordered

    92 votes
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    11 comments  ·  Feedback » Improvements  ·  Admin →
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    under review  ·  Admintawk.to (top bird!, tawk.to) responded

    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. At the moment, we don't have the option to re-order the sequence of the Departments listed in the Pre-Chat Form. We have taken note of your suggestion and will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    George Petrov supported this idea  · 

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