Hi there dear tawker,
We are currently planning on developing granular permissions that will solve this problem.
Hope this will be solved in the near future.
An error occurred while saving the commentElla commented
Would be nice to be able to see more information about agents. Like emails. For example, if two agents register with the same name it’s impossible to differentiate them. As an administrator, I need to assign one of them to receive all offline messages. Now it’s impossible to do without asking them to change their names.Ella supported this idea ·