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  1. 310 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. Currently, we only have a Javascript API. However, we have a more advanced REST API in the works that should be out in a couple of months. In our JavaScript API documentation, we provide a flexible set of methods that may work for your web projects. Check out our Developer Page for updates and info! https://developer.tawk.to/jsapi Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Anonymous supported this idea  · 
  2. 3 votes
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    0 comments  ·  Feedback » New features  ·  Admin →
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    Anonymous shared this idea  · 
  3. 733 votes
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    To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Our chat transcript email is currently set to display the GMT 0 timezone. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

    Anonymous supported this idea  · 
    An error occurred while saving the comment
    Anonymous commented  · 

    The GMT time of the webchat transcript in emailed webchats should reflect the time of the operating city as selected for the client in Tawk admin --> Scheduler

    An error occurred while saving the comment
    Anonymous commented  · 

    e.g. UK is listed as GMT +0, but it is currently GMT +1 as it is British Summer Time (BST)

    So basically the time for London is wrong for a good chunk of the year!

    Perhaps you could link the city selection to an online time server that updates every 24hrs so that Tawk is always correct?

  4. 12 votes
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    under review  ·  1 comment  ·  Feedback  ·  Admin →
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