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  1. 494 votes
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    72 comments  ·  Feedback » Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for reaching out.

    We currently don’t have an integration with Google Analytics.

    We do, however, have our Google Adwords Tracking integration.

    Google Conversion tracking can help you see how effectively your ad clicks lead to valuable customer interaction with tawk.to.

    This article explains how to create a conversion action to track visitor engagement with the widget. You can find the sample code and tutorial here: https://docs.tawk.help/article/google-adwords-tracking

    Note: this code example tracks a new chat as a conversion. If you would like the conversion to occur on some other metric, please refer to our Javascript API: https://help.tawk.to/article/google-adwords-tracking

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar – https://calendly.com/siennarubio/30min; I’d be happy to help!

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    Anonymous commented  · 

    Being that this software has code on every page tracking already, it would be a very good feature to add the history of pages tracking regardless if they have used the chat feature like google analytics.

    Anonymous supported this idea  · 
  2. 270 votes
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    53 comments  ·  Feedback » New features  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there dear tawkers,

    Although this is a good idea, we are not currently planning on expanding the analytics because there are other tools that are made specifically for tracking visitors in this way ex. Google Analytics.

    Anonymous supported this idea  · 
  3. 296 votes
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    19 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your question here.

    Our Monitoring section in the Dashboard can filter and display your visitor’s real-time statistics for the following:

    -Countries
    -Agents
    -Channels
    -Departments
    -Status
    -Tags

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

    Anonymous supported this idea  · 

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