Anonymous
My feedback
5 results found
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26 votesAnonymous
supported this idea
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38 votes
Admintawk.to
(top bird!, tawk.to)
responded
Hi!
Thank you for choosing tawk.to and for sharing your ideas with us.
Great news! Our CRM (Contacts) is already in the beta stage.
With tawk.to Contacts, you can manage all of your conversations and customer activity across multiple channels from the inside of your tawk.to Dashboard. And it’s 100% free!
✔ Add and manage contacts
✔ View conversations, customer interactions and points of contact
✔ Add and review notes
✔ Create and manage tickets
✔ Create and sort contacts with custom filters
✔ Group contacts into Segments
To register for testing the Beta release, visit this link: https://www.tawk.to/updates/crm-beta-release-contacts/
For our latest release, visit this link: https://www.tawk.to/category/updates/
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at nicola.mangulabnan@tawk.to
An error occurred while saving the comment Anonymous
supported this idea
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1,276 votes
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions here. We took note of your feedback and integrations with 3rd party apps are currently underworks. Rest assured that our engineers are looking into it and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Anonymous
supported this idea
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230 votesAdmintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. At this stage, the size of the round chat widget can't be adjusted. However, both the height and width of the rectangular chat widget can be customized. This customization is only available for the Desktop Widget. We also have a new feature for changing the position of your widget in mobile view. Helpful links: 1. Changing the appearance of the chat widget https://help.tawk.to/article/changing-the-appearance-of-the-chat-widget 2.Changing the widget position https://help.tawk.to/article/changing-the-widget-position If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
An error occurred while saving the comment Anonymous
commented
Provide an Option for The Chat Widget on Mobile to take only 50% to 75% of the Screen to leave a window for The website to still be showed
Anonymous
supported this idea
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1,608 votes
To All Our Valued Users, Thank you for choosing tawk.to and for taking the time to share your ideas here. At the moment, we don't have a direct Chat transfer to another agent. Rest assured that this feature is currently planned and our engineers are working towards its completion. The software upgrade will be posted as soon as it is implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
Anonymous
supported this idea
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yes this is very essential
and provide a button to call the number directly on mobile so you don't need to copy past the number