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1. Reporting mechanism

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   10 comments  ·  Feedback  ·  Delete…  ·  Admin →
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   planned  ·  Admintawk.to (top bird!, tawk.to) responded

   Hi there dear tawker,

   We have launched the new Reporting section which gives you information about messaging and Agent performance. Check out more here: https://www.tawk.to/updates/new-feature-reporting/
   In the future we plan to bring in email summaries as well.

   Hope this helps!

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   Fiyinfoluwa Bamigbola commented  ·  Jun 7, 2016  ·  Edit…  ·  Delete…

   I would like to be able to export the Summary dashboard to pdf or excel...showing the list of Chats and Agents who handled it in the given period

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   Fiyinfoluwa Bamigbola supported this idea  ·  Jun 7, 2016